Release 22 for Oscar is now live—bringing a modernized design language and enhanced financial precision to your operational backbone. This update focuses on major launches including a new Ticket Portal and Knowledge Base integration, alongside critical improvements to financial reporting accuracy and VAT compliance. We have also optimized core workflows in task management and reporting performance to ensure your team can scale with confidence and trust in their data.
Enhancements
Knowledge Base
We’ve launched a new self-service Knowledge Base. You can now access our full library of user guides, how-to’s, FAQs, and release notes in one centralized place, making it easier than ever to find answers and troubleshoot independently.
Ticket Portal
We’ve launched a new secure Ticket Portal to give you full visibility into your support requests. You can now create, manage, and track the status of your tickets in real-time, with managers gaining the added ability to view and oversee
UI Updates
Implemented comprehensive UI and design language updates across the system to improve consistency and user experience.
User - Dash Task Assignee UI
Improved the Oscar Dash user interface to clearly display individual assignees within mapped groups, providing better visibility into task assignments.
Prompted Notes - Ordering & UI
Improved the usability of prompted notes by displaying them in a sortable grid, making it easier to manage and read critical alerts.
Tenant Ledger - Print Main Ledger - Logo by Market
Added support for market-specific logos on the Tenant Ledger, allowing for more professional and localized guest communications.
Document Generation - Merge Multiple PDFs
Introduced the ability to merge multiple selected documents into a single PDF file, simplifying document management for reservations, properties, and units.
Accounting Registers - Filter Warning
Updated accounting registers to provide a non-disruptive warning when searching without filters, helping to maintain system performance while allowing flexible search options.
Work Orders - Work Type Showing Inactive Types
Streamlined work order management by ensuring only active work types are displayed in dropdown menus on the dashboard and during creation.
Reservations - Required Fields
Enhanced the reservation workflow to automatically navigate users to missing required fields upon saving, reducing manual effort and data entry errors.
Reservation - Main Ledger Invoice Status
Optimized the Main Ledger by automatically refreshing search results when the Invoice Status filter is changed.
Reservation - Jump Menu Ordering
Alphabetized the Jump menu items across the system to help users locate specific record cards more quickly.
Reservation - Jump Lead
Improved the user interface by hiding the “Lead” card from the Jump menu once a lead has been successfully converted to a reservation.
Resident Lease Expiration Report Export Excel/PDF
Synchronized the Excel and PDF versions of the Resident Lease Expiration report to ensure consistent data columns, including “Date Notice Required.”
Pre-billing report - Notes
Added the ability to include and filter specific note types on the Pre-billing report for more detailed financial reviews.
Reports - Excel Exports Column Titles
Updated Excel exports across multiple reports to use user-friendly column names that match the system interface.
Report - Rent To Property Inactive Properties
Enhanced the Rent to Property report to include a filter for inactive properties, ensuring comprehensive historical reporting.
Report - Arrivals Additional Spacing
Improved the readability of the Arrivals report by adding clear separation lines between reservation records.
Known Issue Fixes
VAT HRMC Company and Market Screens - Not Loading - Resolved an issue where VAT HRMC screens failed to load, ensuring accurate tax reporting and configuration.
Task Template - Date Update Issue - Fixed a bug where updating task template start dates could cause tasks to be deleted or display invalid dates.
Reporting - Period vs. Alias Period Correction - Corrected financial reports to ensure the proper Period ID is displayed instead of the alias, ensuring data integrity for accounting audits.
Schedule Board - Reservation Date Updates Offset - Fixed a date offset issue on the Schedule Board to ensure reservation adjustments accurately reflect the selected dates.
Profit and Loss Reports - Incorrect Security - Corrected security access rights for Profit and Loss reports to ensure consistent permission enforcement across the system.
Refund - Prevent Duplicate Refunds - Implemented a locking mechanism during the refund process to prevent duplicate refunds from being processed for the same invoice.
Unit - Duplicate Custom Fields Error - Added validation for custom field numeric precision to prevent errors and duplicate field creation.
Easypay / Number - Authorization Issues - Resolved authorization and session token issues with Easypay/Numbers to ensure reliable credit card processing.
Bank Reconciliation - Completed Reconciliation Duplicate Details - Fixed a display error in completed bank reconciliations where bank charges and interest were being duplicated in the “Left to Clear” total.
Reporting - Gains / Loss Zero Amounts - Corrected the handling of rounding issues in foreign currency payments to prevent unnecessary zero-value gain/loss records in the ledger.
Budget Screen – Saving/Displaying Negative Numbers - Updated the Company Budget grid to correctly display and save negative values.
Profit and Loss Report - Unit Filter Four - Fixed a data mapping error in the Profit and Loss report where Unit Filter Four was incorrectly pulling data from Unit Filter three.
SSO - Access without Sign In - Strengthened system security by ensuring users are correctly redirected to the login page when attempting to access specific endpoints without an active session.
Report - Rent To Property Progress Bar - Optimized the Rent to Property report performance and improved the progress bar behavior for long-running queries.
Dashboard - Dates Inconsistent - Resolved inconsistencies in dashboard date ranges, particularly during daylight savings transitions, to ensure accurate weekly reporting.
Account - Header Nesting Level - Increased the supported nesting depth for the Chart of Accounts to 6 levels, allowing for more granular financial structures.
User Experience - Double Click Error - Fixed a system error that occurred when double-clicking menu items for reports and pop-up windows.
Group Authorization - Transfer Reservations - Addressed issues with group authorizations and reservation transfers to prevent erroneous charges from being generated after a transfer.
Unit Services - Print Search Results - Restored the ability to print and export search results from the Unit Services board.