Account Hub
Need help with Oscar or CodeOne? Start here. Our Support Team can assist you with account questions, users, and access issues.
To help us respond faster, include your company name and the email address tied to your account.
Oscar Support
Get help with your Oscar account.
When emailing support, include your company name, your login email, and any error message or screenshot.
CodeOne Support
Get help with your CodeOne account.
When emailing support, include your company name and the email address associated with your account.
Common support requests
I’m locked out or can’t log in
Email Support with your login email and the error message you're receiving.
I’m not sure whether I use Oscar or CodeOne
Email Support and we’ll confirm your platform and send the right next step.
I need to add or remove a user
If you are an Oscar customer, email support with the user’s name, email, and requested access level.
If you are CodeOne customer, use the user management function within the CodeOne platform to add or remove users.
I need my login link
If you are an Oscar customer, please email support and we will resend your dedicated login link.
CodeOne users should log in using their SSO credentials, and for Microsoft login issues, please contact Microsoft or your company administrator directly.