Run short, medium, and long stay in one platform and shift between them as seasonal demand drives higher ADR.
Purpose-built for flexible living. Proven across serviced apartments, coliving, and build-to-rent.
A Property Management System for operators who need to flex across short, medium, and long stay without switching systems.
Manage distribution, bookings, guest communications, housekeeping, maintenance, access, billing, and owner reporting in one platform, across every property and stay length you run.
Connected capabilities for operators running short, medium, and long stay
res:harmonics is the operational platform for flexible living providers, connecting distribution and channel management, reservations, housekeeping, maintenance, guest communications, billing, and owner reporting in one system. It's built for serviced apartment, coliving and build-to-rent operators managing complex guest journeys and varied stay lengths.
Flexible stay lengths in one system
Fill every unit across every channel
Connect to OTAs, specialist agents and GDS through an integrated channel manager, while taking direct bookings simultaneously with real-time availability and no duplicate management.
Reduce manual administration
Automate housekeeping, billing, and communications. Replace manual processes and free teams to focus on growth.
Deliver consistently for every guest
Standardize workflows and on-brand communications, keeping every stay on track from booking through check-out.
Run the numbers with confidence
Automate billing, flexible payment options, and owner reporting for financial clarity without manual reconciliation.
Scale without adding complexity
Keep operations consistent as the portfolio grows with a single platform across all properties, markets, and stay types.
Explore res:harmonics core capabilities
Fill every unit. Control every channel.
Connect to every demand source and manage availability in real time, from OTAs and GDS to direct bookings, without duplicate management or manual updates.
Channel Manager
- Real-time availability and rate sync to major OTAs, specialist agents, and GDS
- Bookings confirmed instantly across all connected channels, no manual updates
- One distribution engine across every property and unit type
OTA Connectivity • Real-Time Availability • Rate Sync • GDS
Direct Booking Software
- Website integration to receive direct reservations in real time
- Drives direct customer relationships and reduces OTA commission dependency
- Bookings feed directly into the reservations workflow
Website Integration • Real-Time Bookings • Direct Relationship
Quote Portal
- Create bespoke and negotiated rate quotes for corporate clients and prospects
- Send branded proposals by link - no attachments, no email chains
- Convert online with full visibility into client selections
Bespoke Quotes • Negotiated Rates • Online Conversion
Online Check-In
- Guests complete check-in ahead of arrival to reduce front-desk friction
- Guest information captured and tied to the reservation before arrival
- Works across all stay lengths
Pre-Arrival • Guest Information • Frictionless Arrival
Deliver consistently. Every guest. Every stay.
Standardize every touchpoint from booking confirmation through check-out so guests and residents receive consistent, on-brand service regardless of stay length or property.
Automated Emails
- On-brand emails triggered automatically across the full guest journey
- From booking confirmation through check-out and post-stay follow-up
- Set up once, runs without manual intervention
Branded Templates • Workflow-Triggered • Scheduled Sends
Unified Inbox
- All guest and resident communications managed from a single inbox
- Across channels, properties, and teams - no switching between platforms
- Full conversation visibility for every team member
Multi-Channel • Centralized Communications • Team Visibility
Post-Stay Nurturing
- Automated post-stay communications keep the business top of mind after check-out
- Supports repeat bookings, referrals, and NPS collection
Automated Follow-Up • Repeat Booking • NPS Support
Keep every property ready. Every time.
Automate the housekeeping, maintenance, and access workflows that determine whether a stay goes smoothly so teams focus on the experience, not the coordination.
Housekeeping Automation
- Housekeeping tasks assigned and managed across the portfolio automatically
- Teams get clear schedules; managers get status visibility
- Properties turned on time without manual coordination
Task Assignment • Portfolio View • Team Scheduling
Planned & Reactive Maintenance
- Log, assign, and track planned and reactive maintenance from request to resolution
- Built-in property maintenance software for priority tracking and status visibility across all properties
- Reduces turnaround time and prevents issues from falling open
Work Orders • Priority Tracking • Resolution Visibility
Access & Locks
- Keys, fobs, and smart access codes managed remotely
- Guest access coordinated without on-site presence
- Access logs tied to the correct reservation
Remote Access • Key Management • Access Logs
Build relationships. Drive repeat business.
Give guests and residents the self-service tools they need, and give your team the visibility to manage accounts, segment for outreach, and turn stays into long-term relationships.
Guest Portal
- Self-service access for guests to invoices, maintenance requests, and stay information
- Reduces inbound volume to the operations team
- Improves the resident experience without adding headcount
Self-Service • Invoice Access • Maintenance Requests
Customer Relationship Management
- Understand customer value, segment for outbound marketing, and performance-manage accounts
- Build the repeat business and referral relationships that drive long-term occupancy
Segmentation • Account Performance • Retention
Control the operation. Close the books.
Centralize data, availability management, and billing in one property management system and receive the visibility and control to run portfolios without operational sprawl.
Property Management System
- Centralized system to store and use all property data across the portfolio
- Portfolio hierarchy from property through building through unit
- Consistent records accessible wherever the team is working
Centralized Data • Portfolio Hierarchy • Consistent Records
Multi-Calendar
- Full portfolio availability visible in one calendar view
- Actively manage availability and channel distribution from a single screen
- Across properties, unit types, and stay lengths simultaneously
Portfolio View • Availability Management • Channel Distribution
Automated Billing & Payments
- Automated invoicing replaces manual invoice creation across the portfolio
- Monthly, calendar-month, and pro-rata billing to match any stay length
- Direct debit, card, and bank account payment options for guests and residents
Automated Invoicing • Flexible Billing • Payment Methods • Direct Debit
Make every decision with current data.
Up-to-the-minute dashboards and owner reporting give operators and stakeholders the visibility to act on performance, not just review it after the fact.
Dashboards & Reporting
- Live reporting across occupancy, revenue, operations, and guest satisfaction
- Drive performance decisions and plan with current data, not lagging reports
Live Dashboards • Portfolio Reporting • KPI Visibility
Owner Portal
- Real-time portfolio performance visibility for property owners
- Reduces manual report production without reducing owner confidence
Owner Reporting • Real-Time Data • Relationship Management
Add modules as you scale—without changing platforms
Purpose-built modules extend res:harmonics for operators who need additional connectivity, a guest-facing app, or custom integrations as their operation grows.
Channel Manager
Connect to major OTAs, specialist agents, and GDS in real time. One distribution engine across every property and unit type, available as a standalone module for operators not running res:harmonics core.
Guest Harmonics
A dedicated guest-facing app and online check-in experience, priced separately. Guests complete pre-arrival check-in, manage their stay, and access property information from a branded digital interface.
Open API
Connect res:harmonics to the other business-critical systems your operation depends on. The Open API gives development teams the endpoints to build custom integrations, automate data flows, and extend the platform — priced based on development scope.
Integrations that fit how you work
res:harmonics connects to a wide range of industry-trusted providers across every area of your operation — so operators can centralize their entire tech stack within one core system without losing the tools they rely on.
Access Control
AI Tools
Channel Managers
Delivery Management
Document E-Signing
Finance & Accounting
Guest Experience
Identity Verification
Inventory Management
Marketing & CRM
Payment Platforms
Property Maintenance
Revenue Management
Reporting & BI
Open API
Connect res:harmonics to the other business-critical systems your operation depends on. The Open API gives development teams the endpoints to build custom integrations, automate data flows, and extend the platform without fragile workarounds.
Custom Integrations • Real-Time Data Sync • Extensibility
Expert-led implementation,
designed for your operation
Plan
Discovery, property data mapping, channel configuration, and workflow alignment to your portfolio structure and stay mix.
Configure
Channel connections, billing rules, automation templates, access controls, and team permissions set up and tested before go-live.
Validate
Test cycles and sign-off across reservations, billing, housekeeping, and communications to confirm everything is working as configured.
Go Live
Assisted go-live with active support during the transition period and ongoing optimization as your operation evolves.
FAQ
Can res:harmonics handle mixed stay lengths in one portfolio?
Yes. res:harmonics is a property management system purpose-built for operators running short, medium, and long stays within one system. Stay types can be managed across properties and shifted to optimize occupancy as seasonal demand changes.
How is res:harmonics different from a hotel PMS?
res:harmonics is built for the operational realities of serviced apartments, coliving, build-to-rent, aparthotels, and flexible living, not hotels. It handles varied stay lengths, resident management, housekeeping coordination, owner reporting, and flexible billing in ways a hotel PMS does not.
Does res:harmonics support flexible billing for longer stays?
Yes. Billing can be configured for monthly, per calendar month, or pro-rata billing to match any stay length. Guests and residents can pay by direct debit, card, or bank account.
Can we manage housekeeping and maintenance across multiple properties?
Yes. Housekeeping automation and planned and reactive maintenance tracking cover the full portfolio. Teams receive task assignments, managers get status visibility, and nothing falls through the cracks between properties.
Does res:harmonics support owner reporting?
Yes. The Owner Portal gives property owners real-time visibility into portfolio performance, reducing the time your team spends on manual reports while keeping owners informed and confident.
Is res:harmonics part of the Software Answers portfolio?
Yes. res:harmonics is a Software Answers product, purpose-built for flexible living operators across the UK and Europe. It joins Oscar and CodeOne as part of Software Answers' portfolio of purpose-built platforms for accommodation providers.