Release 19 for Oscar Orion is now live—This release introduces a new in-app Support window for easier ticket submissions, along with a range of UI and formatting improvements across reservations, communications, and custom fields. This release also includes key API enhancements and over a dozen fixes aimed at strengthening multi-currency support, reporting accuracy, and overall system reliability.
Enhancements
Support Window
Introducing a new Support window where you an “Ask Support” directly in Oscar,
allowing users to open a support window and submit tickets directly to our team.
Custom Fields - Save Line Breaks
Improved custom field saving so that line breaks are preserved, ensuring correct
formatting for checks and other specialized apps—no more merged lines or lost
formatting.
Reservation - Maximize Notes Window
Enhanced the reservation notes window so it now maximizes properly—controls
expand with the window and excess white space is minimized for a cleaner, more
usable full-screen experience.
MTM Reservations - Market Dropdown Too Large
Improved the message window UI when extended MTM Reservations so that
messages are now displayed in a scrollable window, ensuring the Close and
Continue buttons are always visible—even when selecting all markets.
Communication Widget - Email Hyperlink
Improved the Communication Widget so that email fields now display as clickable
hyperlinks when an email address is present, making it easier to email contacts
directly from the reservation screen.
Custom Fields - Changing Data Types
Restricted changes to some custom field data types, preventing inconsistencies and
potential data loss.
Reservation - Jump To CC/ACH
Improved the reservation experience by ensuring the “Credit Card ACH Jump To”
option and lead card with rates are hidden after a reservation is booked, preventing
confusion.
Known Issue Fixes
API - Invalid XML Error - Fixed an issue where control characters in API XML
responses caused parsing errors—XML responses are now cleaned to ensure valid,
error-free parsing.
API - GetReservationFile / GetReservationFiles - GetReservationFile and
GetReservationFiles methods added to the API, as referenced in the
documentation.
API - Add GetBedroomTypeOccupancy Method - Added the
GetBedroomTypeOccupancy method to the API, restoring functionality.
Report - Daily Statistics - Resolved an issue where some users couldn’t view the
daily statistics report due to endless loading—fields now populate correctly and
reports load as expected for all users.
Payment Bank Dropdown - Invoice Currency - Updated the payment bank
dropdown to properly display both base and invoice currency options, including
currency code and conversion rate fields—making multi-currency payments clearer
and more accurate.
Microsoft Entra ID - Resolve Redirect URL Issues - Fixed an issue where the
redirect URL sent to Microsoft Entra ID was incorrect, ensuring proper
authentication and preventing Microsoft from defaulting to the wrong redirect value.
Documents - Copy/Paste - Fixed the “use local clipboard” option in the document
editor—users can now reliably copy and paste document content into other
applications using standard keyboard shortcuts.
Unit Ledger - Sorting - Fixed date sorting in the Unit Ledger so that entries now
display in correct ascending or descending order by year and month.
AP Register - Sorting - Fixed date sorting in the AP Register so that entries now
display in correct ascending or descending order by year and month.
Unit - Contracts Name Overflow - Fixed an issue where long contract names in
the Unit Contracts dropdown overlapped with date ranges—names over 50
characters are now clipped with an ellipsis for clear display.
Billing - Currency Issue - Fixed an issue where adding a corporate client without
billing defaults would incorrectly overwrite tenant ledger billing details—now, only
clients with set billing defaults will update the ledger.
Report - Unit Key Data - Error Code 78 - Resolved error when running the Unit
Key Data report—users can now generate this report without unnecessary
permission issues.
AP Reports - Error - Fixed error when running AP reports (Rent to Property, Sales
Tax, Security Deposits Activity)—users can now print and export these reports
without access issues.
CustX - Errors - Resolved multiple issues in the CustX export, including missing
tenant lookups, incomplete resident ledger options, incorrect status logic, and
sorting mismatches.
Task Templates Generating on Booking - Resolved an issue where task
templates were not generating during reservation booking—tasks now populate
correctly and appear in the task report as expected.
AP Aging Report - Periods - Updated the AP Aging report to correctly handle
accounting periods added out of order, ensuring accurate reporting regardless of
period sequence.
Report - Comparative Stats Issue - Fixed an issue where the Comparative Stats
report showed all zeros when only a market was selected—reports now generate
accurate stats without requiring property selection
Oscar Dash - Report missing photos - Addressed an issue where Oscar Dash
forms with many photos could fail to open or display missing images after multiple
downloads—forms now load photos reliably.
Oscar Dash - Orion User Issue - Fixed a login issue where users created for
Oscar Dash from Orion couldn’t access the system—newly created users can now
log in without problems.
Email Body - Group Authorization Batched Receipts - Resolved an issue where
group authorization batched receipt emails only included the subject line—emails
now correctly display content from the user’s email signature configuration.
Unit Services - Print Search Results - Fixed an issue where users couldn’t print
search results on the Unit Services screen due to a “coming soon” banner—printing
reports now works as expected.